Privacy Policy

Last updated: September 24, 2020

This Privacy Policy describes how Standard Dose (“Standard Dose”, “we”, “us” or  “our”) collects, uses, and shares your Personal and other information when you visit or make a purchase from standarddose.com (in the US) and uk.standarddose.com (in the UK) (collectively, the “Sites”) make a purchase, or communicate with us, whether through the Sites or otherwise.  It does not apply to information collected by any third-party websites, plug-ins or applications to which the we may link to, to information provided to, or collected by, third-parties through cookies, web beacons, or other third-party technologies served during your visit to the Sites or make a purchase. By providing Personal Information to us, you agree to the terms and conditions of this Privacy Policy. If you do not agree with the practices described in this policy, you should not use the Sites or make a purchase.  

Personal Information We Collect

When you visit the Sites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Sites, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Sites, and information about how you interact with the Sites. We refer to this automatically collected information as “Device Information”.


We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. 
  • “Log files” track actions occurring on the Sites, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Sites.

Additionally, we collect Personal Information when you directly interact with us. For example, when you make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.  You will need to create an account to make any purchases and will be asked to provide a login ID (an email) and a unique password to set up your account. (Please do not share your login information with any other person.) 

“Personal Information” includes any information that, alone or in combination, identifies a natural person.  For purposes of this Privacy Policy, Device Information and Order Information are considered Personal Information.

When you contact us, whether by email, by phone or via the Contact Us link on the Sites, we will need to collect your name, phone number, email address and, if relevant, access your Personal Information to respond to your inquiry or request.

We do not collect “sensitive” or “special” categories of personal information.

User Content -- You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Sites, or transmitted to other users of the Sites or third parties (collectively, "User Content"). The rules for User Content appear in the Terms of Use and Sale.  Your User Content are posted on and transmitted to others at your own risk. Consider carefully before including personal information in your User Content.  Additionally, we cannot control the actions of other users of the Sites with whom you may choose to share your User Content. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.

Referral Information - We often invite Users to tell a friend about our products or services. Where permitted, you may provide us with your friend’s name and email address (“Referral Information”). We will automatically send your friend emails about our products, and we will typically include a discount or other promotion to encourage your friend to become a customer. Your friend may opt-out of future marketing emails by clicking the “Unsubscribe” link within the invitation and may contact us at contact@standarddose.com to request that we remove their information from our database.

Anonymous and Aggregate Information – We reserve the right and discretion to create, use and disclose anonymous and aggregate information, i.e., information about specific individuals or groups of individuals from which personal identifiers have been removed and specific individuals cannot be identified.  

How Do We Use Your Personal Information?

We use the Order Information that we collect to fulfill any orders placed through the Sites (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). 

We may use your Order Information to contact you or send you notifications about products and services that you have ordered. We may also, on the basis of your consent or our legitimate business interests, send you notifications about products and services that we otherwise think may be of interest to you. You can withdraw your consent from receiving our marketing or promotional communications at any time by using the opt-out mechanism in the notification or contacting us directly at contact@standarddose.com.  Note, however, that you cannot opt out of receiving messages regarding your account, payment, or other transaction or administrative issues.

In addition, we may use Personal information for the following legitimate business purposes:

  • To monitor your activity on the Sites and purchases you may make;
  • To monitor your interactions with our emails and texts, customer service and with our messages through push and online messaging channels;
  • To diagnose and prevent service or technology problems on the Sites;
  • To help us provide you with customized content and promotions that match your stated preferences;
  • To prepare geographical or other statistical data to help us better serve our customers;
  • To create new features, promotions, and products;
  • To measure the effectiveness of any online advertising campaigns;
  • To monitor and analyze the use of the Sites;
  • To confirm that users have visited previously;
  • To keep track of the status of purchases in your shopping cart; and
  • To perform other necessary functions on the Sites to ensure they are operating properly.


We use the Device Information and other information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Sites (for example, by generating analytics about how our customers browse and interact with the Sites, and to assess the success of our marketing and advertising campaigns.

Sharing Your Personal Information

Service Providers – In order to assist us with operating the Sites and fulfill your purchases, we may need to share Personal Information to third-party service For example, we use Shopify to power our online store (you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy). You expressly consent to the sharing of your information with these third-party service providers (for the sole purpose of providing products and services to you). These service providers are legally obligated (via contract or otherwise) to ensure the confidentiality of your information and implement appropriate security measures.   

Special Promotions -- We may offer you the chance to participate in drawings, contests, giveaways, and promotions (“Special Promotions”) through our Sites. By registering for a Special Promotion, you agree to the official rules that govern that Special Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Special Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Special Promotion. If you choose to enter a drawing, contest or other promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Special Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Special Promotion’s official rules, such as on a winners list.

With Consent -- With your consent, we may transmit your Personal Information to a third party when you give us express permission to do so. We also may transfer your Personal information to a third party to complete a transaction on your behalf or at your request.  

Unless otherwise disclosed at the time of collection of information, Standard Dose does not share, sell or otherwise make available Personal Information to third parties for their own direct marketing purposes. We may, however, use your information to send you advertisements or display our behavioral advertisements when you visit other web properties. 

Finally, Standard Dose reserves the right to share Personal Information, Technical Data, with authorized third parties if we reasonably believe that such disclosure: 

  • Is required to comply with a law or to respond to a lawful subpoena, court order, or other lawful request by a public authority, including to meet national security or law enforcement requirements;
  • Is necessary or appropriate to enforce our rules and this policy;
  • Is necessary or appropriate to take precautions against liability; 
  • Is necessary or appropriate to investigate and defend ourselves against any third-party claims or allegations; 
  • Is necessary or appropriate to assist government agencies;
  • Is necessary or appropriate to protect the security or integrity of the Sites; 
  • Is necessary or appropriate to protect the rights, safety or property of Standard Dose, our users or others; or
  • Is necessary if Standard Dose becomes involved in a merger, acquisition, or other transaction resulting in a change of control of Standard Dose or a sale of substantially all of the assets of the business or of a particular product line or division of the business, in which case Personal Information may be transferred in connection with the transaction and may become subject to the privacy policy of another entity.

Cookies, Other Tracking Technologies and Behavioral Advertising

Cookies – Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. We use cookies to improve the Sites by,for example by remembering you when you return; to provide, analyze, understand and enhance the use of the Sites; to enforce our terms; to prevent fraud; to improve website performance, monitor visitor traffic and actions on the Sites; and to deliver and tailor our marketing or advertising, and to understand interactions with our emails, marketing, and online ads on third party sites.  The following is a description of the types of implemented cookies:

  • Strictly Necessary Cookies: These cookies are strictly necessary to provide the Sites and Services. For example, they are used to authenticate and identify users.
  • Performance and Functionality Cookies: These cookies provide statistical information on website usage, such as web analytics.  They also help us to personalize and enhance your online experience.
  • Advertising Cookies: These cookies are used to create profiles or personalize content to serve you behavioral advertisements that we think are most relevant to you.  These cookies and resettable device identifiers use information about your use of this and other websites and apps, your response to ads and emails, and to deliver ads that are more relevant to you. 

Some cookies may be active only for the time you are viewing a website (“session cookies”).  Other cookies may remain on your computer after you have closed your browser or turned off your computer (“persistent cookies”). Through cookies we place on your browser or device, we may collect information about your online activity after you leave our Sites. Just like any other usage information we collect, this information allows us to improve the Sites, customize your online experience, serve interest-based advertising on other websites, and as otherwise described in this Privacy Policy.

You can set your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. However, if you set your browser to disable all cookies, some features of the Sites may not function properly. To delete or opt out of cookies, please see below (“Your Choices”).  

Other Tracking Technologies -- Like many websites, we may use standard Internet technology, such as web beacons, website tags, clear GIFs and other similar technologies, to collect and maintain information about your activity when visiting the Website and or other websites, as well as third-party websites. We also may include web beacons or pixels in advertisements and promotional e-mail messages determine whether advertising or messages have been acted upon. The information we obtain in this manner enables us to customize the services we offer our visitors to deliver interest-based advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

Behavioral Advertising -- We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. Advertisers may download cookies onto your computer, or use other technology like web beacons, to enable them to recognize your computer each time they send you an advertisement, even when you are visiting another website. As a result, the advertiser would have the ability to deliver interest-based advertisements that they believe would be of most interest to you. We do not have access to or control of the cookies that may be placed on your computer by third-party advertisers. To find out how to opt out of interest-based advertising, please see below (“Your Choices”).
 

Do Not Track

Please note that we do not alter our Sites’ data collection and use practices when we see a Do Not Track signal from your browser.
 

Your Choices

We strive to provide you with choices regarding the personal information you provide to us. We have created the following mechanisms to provide you choices and control over your information.

Other Uses -- We will not collect, use, or disclose your Personal Information in any ways or for any purposes that are materially different from those set forth herein. However, if we wish to do so in the future, we will obtain your consent first, and offer you the choice to subsequently opt-out of such proposed collection, use, or disclosure.  

Promotional Messages – You can opt-out of our marketing or promotional email communications by using the “Unsubscribe” feature at the bottom of each email from us or by requesting to opt out by emailing us at contact@standarddose.com. Please note that you cannot opt out of receiving transactions communications from us regarding Services you request or use or other transactional or administrative issues. 

Cookies -- You have the ability to opt-out of certain cookies by going to the Cookie Preferences of your browser.  Also, you can find out more information about how to change your browser cookie settings at www.allaboutcookies.org.  If you choose to disable cookies, please note that you may not be able to sign in or use some of the interactive features offered on the Sites.

Behavioral Advertising -- In some instances, you can opt-out of receiving interest-based ads from third party advertisers and ad networks. We do not control third parties' collection or use of your information to serve interest-based advertising.  Advertisers and ad networks that are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising provide opt-out choices at the following websites:

  • NAI Website (US) (https://optout.networkadvertising.org/?c=1)
  • DAA Website (US) (https://optout.aboutads.info/?c=2&lang=EN)
  • EDAA Website (EEA/UK) (https://www.youronlinechoices.com/)

Be advised that these opt-out tools are provided by third parties and may not be available with respect to all online advertising that is presented to you. We do not control or operate these tools or the choices that advertisers and others provide through these tools.  Even if you opt out of receiving interest-based advertising, you may still receive generic ads.

Account Information – You can access your account and update or delete your Personal Information at any time.  

We also use Google Analytics to help us understand how our customers use the Sitess (you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/). You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
 

Located in the United States

The website www.standarddose.com is hosted in the United States and governed by US law. Our UK website (uk.standarddose.com) is hosted in the UK and subject to UK law. However, users of the UK website please be aware that your Personal Information will be transferred to, stored and processed in the United States. Any information you provide to us, or that we collect through your use of the either website will be stored, processed, and transferred within, or to, the United States. Users of the UK website hereby consent to the transfer of their information to the US for processing in accordance with this Privacy Policy. 

Please be aware that the United States and jurisdictions other than the one in which you are located may not provide the same level of data protection as considered adequate in your country.  Note that your Personal Information may be available to the US Government or its agencies under legal process in the United States.  
 

EEA and UK Privacy Rights

The Legal Basis for Using EEA and UK Personal Information -- For residents of the European Economic Area (EEA) and United Kingdom, we advise that your personal information will be transferred to and processed in the United States, which has data protection laws that are different than those in your country and may not be as protective.  The United States has not sought or received a finding of “adequacy” from the European Union under Article 45 of the General Data Protection Regulation (“GDPR”).  Our legal basis for collecting and using your personal information is to do so with your consent; where we need the personal information for performance of a contract or requested service, including to provide you with our daily Newsletter, or where the collection and use is in our or another’s legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect the personal information in question. If we collected your Personal Information with your consent, you may withdraw your consent at any time.

Our retention of your Personal Information and any subsequent communications are based on our legitimate interest in providing you with new and potentially relevant materials based on your geography, role, or company. As always, you can elect to opt out from receiving such future communications.

To the extent that we transfer Personal Information from the EEA or UK to a jurisdiction outside the EEA or UK that has not been adduced by the European Commission as providing adequate data protections (such as the United States), we will ensure that such Personal Information is safeguarded through appropriate contractual terms or other approved mechanisms.

Rights for EEA or UK Residents - In addition, if you are a resident of the EEA or UK, you have the right to:

  • Find out if we use your Personal Information, to access your Personal Information, and receive copies of your Personal Information.
  • Withdraw any express consent that you have provided to the processing of your Personal Information at any time without penalty.
  • Access your Personal Information and have it corrected or amended if it is inaccurate or incomplete.
  • Obtain a transferable copy of some of your Personal Information which can be transferred to another provider when the Personal Information was processed based on your consent.
  • If you believe your Personal Information is inaccurate, no longer necessary for our business purposes, or if you object to our processing of your Personal Information, you also have the right to request that we restrict the processing of your data pending our investigation and/or verification of your claim.
  • Request your Personal Information be deleted or restricted under certain circumstances. For example, if is using your Personal Information on the basis of your consent and has no other legal basis to use such, you may request your Personal Information be deleted when you withdraw your consent.

Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.

If we ask you to provide Personal Information to us to comply with a legal requirement or enter into a contract, we will inform you of this and let you know whether providing us with your Personal Information is required and if not, the consequences of not sharing your Personal Information with us.  

Similarly, if we collect and use your Personal Information in reliance on our or a third party's legitimate interests and those interests are not already described above, we will let you know what those legitimate interests are.  

We endeavor to apply suitable safeguards to protect the privacy and security of your Personal Information and to use it only consistent with your relationship with us and the practices described in this Privacy Policy.  

To withdraw your consent or exercise these rights, please contact us via email at contact@standarddose.com. Our legal representative in the UK is:

Standard Dose LTD. 110 Clifton St, Stapleton House, Block A, 2nd Floor, London, EC2A 4HT

If you are not satisfied with our response, or believe we are processing your Personal Information in violation of the law, you have the right to lodge a complaint with the Supervisory Authority (also known as Data Protection Authority) or other appropriate governmental authority in your EEA Member State or United Kingdom.  A list of Supervisory Authorities is available at: https://edpb.europa.eu/about-edpb/board/members_en.


Security and Data Retention

We take reasonable and appropriate measures to help keep information secure and to help prevent it from becoming disclosed. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect so we cannot guarantee, and you should not expect, that your information will be secure in all circumstances.  Please do not provide your password to another person.  We cannot be responsible for a data breach or other incident if a password is used by unauthorized persons. 

We will keep your Personal Information in active files or systems as long as needed to meet the purposes for which it was collected, to provide the services or products you requested, or as otherwise may be required by law. Links

As noted above, this Privacy Policy only applies to the Sites but may contain links to other websites.  Standard Dose does not control the privacy practices of other websites. Standard Dose is not responsible for the privacy practices of other websites.  You are cautioned to review the privacy policies of all websites you may access.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for operational, legal or regulatory reasons. Your continued access of the Sites after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Policy, you may cancel your use of the account. The Last Updated date of the policy is provided above.

Minors

The Sites are not intended for individuals under the age of 18. We do not knowingly collect or solicit information from children under the age of 13 (in the US) and 16 (in the EEA and UK).  If you are a parent or guardian of a child and believe he or she has disclosed personally identifiable information to us, please contact us at contact@standarddose.com so that we may take steps to remove that information and terminate the child’s account, if any

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@standarddose.com or by mail using the details provided below:

Standard Dose
1145 Broadway Second Floor, New York, NY 11211, United States

For EEA and UK residents, our legal representative is:

Standard Dose LTD. 110 Clifton St, Stapleton House, Block A, 2nd Floor, London, EC2A 4HT

 

If we need, or are required, to contact you concerning any event that involves your information, you agree that we may do so by email, telephone, or mail that may have in our records.